Refund policy

𝗥𝗲𝗳𝘂𝗻𝗱 & 𝗥𝗲𝗽𝗹𝗮𝗰𝗲𝗺𝗲𝗻𝘁 𝗣𝗼𝗹𝗶𝗰𝘆

I take great care in crafting and packaging every Amor Mederi product. If something arrives damaged or incorrect, I'll make it right.  If you are not satisfied with something you have purchased off me, I will refund you your money, no questions asked. But please give me some feedback. Send me an email or leave me a review.  Help me do better.

𝗪𝗵𝗲𝗻 𝗮𝗿𝗲 𝗿𝗲𝗽𝗹𝗮𝗰𝗲𝗺𝗲𝗻𝘁𝘀 𝗼𝗳𝗳𝗲𝗿𝗲𝗱?

I offer a replacement in the following cases:

Include your order number and a clear photo of the issue so I can resolve it quickly.

Contact me at amormederi@gmail.com

𝗙𝗼𝗼𝗱 𝗦𝗮𝗳𝗲𝘁𝘆 𝗡𝗼𝘁𝗲:

Due to the nature of herbal remedies as ingestible products, I cannot accept returns. This is to maintain the highest safety and hygiene standards for all my customers.

𝗟𝗲𝗴𝗮𝗹 𝗥𝗶𝗴𝗵𝘁𝘀:

This policy is in line with your rights under the Consumer Guarantees Act 1993 and Fair Trading Act 1986. If a product fails to meet acceptable quality, you are entitled to a remedy.

𝗤𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝘀?

I'm here to help. Please contact me at amormederi@gmail.com with any concerns. I'll work with you to find the best resolution.

Kim x